FREQUENTLY ASKED QUESTIONS
I'm not familiar with purchasing online scores in your site. How does this work?
I am one of a large and growing number of composers who sells their music online, and everyone has their own method for payments and delivery, so it's understandably a little confusing each time you go to someone's website! My method is based on trust..If you have 20 singers in your church or school choir, I trust that you will buy 20 scores from me and photocopy no more than that. After you checkout, you will be redirected back to my website and you will find a link to the score you've purchased. Also, within a few minutes you will receive an e-mail that includes link to the score, along with an invoice and a statement that gives you a license to copy the score based on the quantity you purchased. You can use the PDF to make the number of copies you purchased.
Do I need to buy a copy for each person in my choir?
Yes, in order to be in compliance with copyright laws, you need to purchase the number of scores you intend to photocopy. After you purchase your scores, you will receive an e-mail that includes a statement that gives you a license to copy the score based on the quantity you purchased.
Can I get scores delivered in the mail?
At the moment, I do not mail any scores. All scores are delivered digitally straight to your e-mail inbox. However, I have priced scores based on what I would charge to mail them out, and discounted them because I know you will incur copying charges in addition to purchasing the music.
If you don't mail scores, why did I need to provide my address?
The vendor I use for payments (PayPal) requests an address in order to process payment, which has made some customers think they will be receiving scores. However, all scores are delivered digitally straight to your e-mail inbox.
It turns out I didn't order enough scores, but I don't have time to place another order. Can I copy the extra scores?
I'm a conductor, so I understand how this happens, especially with church choirs -- you have extra five singers show up and you suddenly need to make some extra copies. In this case, go ahead and copy the music you need and then I'll trust that you'll purchase the extra scores that you used after the fact.
My accompanist struggles with the key for one of your pieces. Can you change the key or us?
I get this question somewhat regularly, and I'm afraid the answer is no. It is a longer process than it might seem to do this (it involves a lot more work than simply clicking a few buttons in notation software). I also try to make sure the music is set in a key that not only creates the appropriate tone for the piece, but also will sit in the voice well for singing, so I'd prefer that the key not be changed for that reason as well.
The invoice says I have more downloads available than what I purchased? Was I overcharged?
No, you were not overcharged. The platform I use allows me to give multiple attempts to download in case there are technical issues on the customer's end, but it multiplies it by each score purchased. I offer 5 total attempts (because I know how computers and printers can act up!), so if you purchase 20 scores, the link allows you to download it 100 times. However, this does not mean you were charged for 100 scores!